We offer multiple sizes to suit different pets. Check the product description for detailed dimensions and weight recommendations. If your pet is between sizes, we recommend choosing the larger size for extra comfort.

Orders are typically processed within 1-2 business days. Shipping times vary depending on your location in Europe but generally take 5-12 business days. You’ll receive tracking information once your order is on its way.

Our pet houses are made with durable and easy-to-clean materials. Most can be wiped down with a damp cloth or spot cleaned. For specific instructions, refer to the product care details on the item’s page.

We offer a hassle-free return policy. If you or your pet are not completely satisfied, you can return the item within 30 days for a full refund. Just make sure the product is in its original condition. Contact our support team for assistance.

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